About
The watcher for teams too small to watch everything themselves.
Paperhuman watches your WhatsApp, email, phone, and connected systems, so problems get caught and handed to a human before your customer ever notices them.
Why it exists
A one-person shop and a ten-person support team both get the same inbound flood: WhatsApp orders, email complaints, phone calls, stock that runs low without warning. Enterprise monitoring tools are built for the second team, priced for the tenth. Paperhuman watches for both, starting with a free plan that covers customer care and the Reporter Agent watcher, then growing area by area as the business does.
Built by a small team, for small teams
We know what it's like to run support with too few hands.
Who we are
A young, multi-national team, still small enough to answer our own support inbox.
We're a small team spread across a few countries, and we started Paperhuman because we spent too many of our own working hours chasing eyeballs: replying to the same questions, refreshing the same inbox, checking the same stock sheet. That's work a machine should be watching, not a person.
Vision
Hand the repetitive, eyeball-chasing work to AI, so people get to spend their time on the parts of the job that actually need a human: judgment, relationships, and decisions.
Mission
Give small and medium businesses the same always-on coverage that used to require a whole support floor, so a small team can operate with bigger wings.
Where we operate
Serving teams across 6 markets today.
Paperhuman supports businesses in Singapore, Malaysia, Thailand, Indonesia, China, and Hong Kong, with more markets added as demand grows.
What we believe
Built for the smallest teams
Most automation platforms are priced and designed for enterprise procurement. Paperhuman starts free and stays usable for a team of one.
It watches, a human decides
Paperhuman escalates, it doesn't decide for you. Judgment stays with a person, every time it actually matters.
Isolation you can verify
Every company's data is scoped at the data-access layer and backed by a real database constraint, not a promise.
One watcher, not five tools
Channels, systems, and signals live in one place instead of being stitched together from integrations you have to check yourself.
Let Paperhuman start watching today.
Connect your first channel or system in a few minutes, and only get pulled in when it matters.
Request a demo