The watcher between your business and your customers.
Paperhuman connects to your channels and systems, catches what needs attention before your customers do, and escalates to a real human for action.
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Markets served
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Areas it watches
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Channels monitored
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Systems connected
Watching across the infrastructure and systems you already trust
Always watching. Escalates only when it matters.
Paperhuman watches
Every connected channel and system is monitored continuously, not checked when someone remembers to.
A signal comes in
A message, an order, a stock level, an overdue invoice, anything across what's connected.
It checks against your rules
Matches your conditions and drafts the next step, like a record or a reply.
Escalates to a human
The moment a decision is needed, the right person is notified to approve or act.
Nothing slips through
Your customer never has to find the problem before you do.
Watching by team
What Paperhuman watches, for how your team actually works.
Solo and small support teams
One or two people can't watch WhatsApp and email all day. Customer Care and the Reporter Agent watch both for you, out of the box, free.
E-commerce and order operations
Paperhuman watches inbound order messages, drafts the record, and escalates for approval before anything ships.
Inventory-heavy small businesses
Paperhuman watches stock levels so you know before a customer asks about it.
Field service and appointments
Paperhuman watches job bookings over phone and WhatsApp, and escalates dispatch decisions to the right person.
Everything Paperhuman watches, in one place.
Channels
WhatsApp, email, and phone watched in one inbox, each with its own agent and automation mode.
AI agents
Named agents with their own knowledge scope, tone, and workflow set.
Automation
Checks conditions automatically, then pauses and escalates for approval.
Reporter Agent
Watches for low stock, overdue invoices, and stale approvals, then escalates to the right person.
Team & security
Role-based access from viewer to admin, with a permission matrix and full activity log.
Knowledge base
Documents, spreadsheets, and crawled websites, with citations on every AI reply.
Every conversation, handled
Built for the small teams actually answering the messages.
12 areas of your business, watched around the clock.
Each area comes with its own record types, escalation rules, and Reporter Agent signals, wired into the same channels you already use, so nothing about orders, stock, or invoices slips past unnoticed.
- Orders, inventory, finance, sales, procurement, HR, and more
- Turning on an area adds its own watched workspace, not a generic form
- Customer Care and the Reporter Agent watcher are always on
Let Paperhuman start watching today.
Connect your first channel or system in a few minutes, and only get pulled in when it matters.
Request a demo